Privacy Policy

Last Updated: March 19, 2025

1. Introduction

Welcome to Shopskt (“we,” “our,” or “us”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit www.shopskt.com (“the Website”) and purchase our products.

2. Information We Collect

2.1 Information You Provide

When you place an order, register an account, or contact us, we may collect:

  • Contact Information: Name, email address (support01@shopskt.com), phone number, shipping address, billing address

  • Order Information: Products purchased, payment information (processed through secure payment processors — we do not store full payment card numbers)

  • Account Information: Username, password, order history

  • Communication Records: Emails and inquiries exchanged with our support team

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers — used for website optimization and security

  • Usage Data: Browsing behavior, clickstream, time spent on pages — used to analyze user preferences and improve product presentation

  • Cookies and Tracking Technologies: Cookies necessary for shopping cart functionality, analytics cookies — see the Cookie section below

Important Note: We use tools like Google Search Console to monitor website performance. These tools only provide aggregated search performance data and do not collect personal user data, so consent is not required for these tools.

3. Cookies and Tracking Technologies

3.1 Types of Cookies We Use

  • Necessary Cookies: Maintain shopping cart functionality, checkout process, account login — required, cannot be disabled

  • Performance Cookies: Collect anonymous visit data (e.g., page views) to help us improve the website — optional

  • Functional Cookies: Remember your preferences (e.g., language selection) — optional

  • Marketing Cookies: Ad personalization, e.g., Google Ads, Facebook Pixel — optional

3.2 Cookie Management

When you first visit our Website, you will see a cookie consent banner where you can choose “Accept All,” “Reject Non-Essential,” or “Customize Settings.” We do not load any non-essential third-party scripts (such as Google Analytics or Facebook Pixel) before obtaining your consent. You can also disable cookies through your browser settings at any time, though this may affect some functionality.

4. How We Use Your Information

We use your personal information for:

  • Process orders, complete payments, arrange shipping — Legal basis: Performance of a contract

  • Provide customer support, answer product questions — Legal basis: Performance of a contract / Legitimate interests

  • Send order status updates, shipping notifications — Legal basis: Performance of a contract

  • Improve website and products (based on anonymized aggregated data) — Legal basis: Legitimate interests

  • Send marketing communications (only with your consent) — Legal basis: Your consent

  • Comply with legal obligations (e.g., tax record keeping) — Legal basis: Legal obligation

5. Information Sharing and Disclosure

We share your information with third parties only in the following limited circumstances:

  • Payment Processors: Necessary payment information (via encrypted channels) — to process your payment

  • Shipping Carriers: Name, address, phone number — to deliver your ordered products

  • IT Service Providers: Limited access rights — for website hosting, email sending services

  • Legal Requirements: As required by law — to comply with legal processes

We do not sell your personal information or use it for purposes beyond those defined under CCPA.

Cross-Border Data Transfer: Our service providers may be located in the EU, US, or other countries. For transfers of EU residents’ personal data outside the EU, we use safeguards such as the European Commission-approved Standard Contractual Clauses (SCCs).

6. Your Rights

Depending on your location, you may have the following rights:

6.1 All Users

  • Right to Access: Request a copy of the personal information we hold about you

  • Right to Rectification: Request correction of inaccurate or incomplete information

  • Right to Erasure: Request deletion of your personal information (“right to be forgotten”)

  • Right to Restriction: Request restriction of processing of your information

  • Right to Data Portability: Request transfer of your information to another service provider

6.2 California Residents (CCPA)

  • Right to Know: Know what personal information we collect, use, and disclose

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: Opt out of the “sale” of personal information (we do not sell personal information)

  • Right to Non-Discrimination: Exercise your rights without discrimination

6.3 How to Exercise Your Rights

To exercise any of the above rights, please contact us:

  • Email: support01@shopskt.com

  • Subject line: “Privacy Request”

We will respond within 30 days of receiving your request. We may request additional information to verify your identity.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information:

  • SSL Encryption (HTTPS) ensures secure data transmission

  • Access Controls: Only necessary personnel can access personal information

  • Regular Security Audits: Detect potential vulnerabilities

  • Payment Information: We do not store full credit card numbers; payments are processed through PCI-DSS certified payment gateways

Despite these measures, internet transmission is not 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. In case of material changes, we will notify you through a prominent notice on our homepage or request renewed consent on your next visit. The “Last Updated” date at the top of this page will reflect the latest revision.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TPCallShop
📧 Email: support01@shopskt.com
🌐 Website: www.shopskt.com

Data Controller: Shopskt
(For EU users, our data protection representative can be reached via the email above)